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Synex OS 4.0 · AI Demand Forecasting & Multi-Cloud Sync

Next-Gen Cloud POS & Enterprise ERP Suite

Eliminate inventory friction, accelerate checkout by 45%, and unify multi-branch billing, accounting and supply chain into one real-time cloud workspace.

46% Faster checkout
1.2s Average checkout
24/7 Multi-branch sync
Watch in one minute

See Synex in action

Sample data
Watch in one minute

A day in the life of a shop with Synex

From opening the till to the end-of-day report.

09:00 · Opening

Fast billing at the counter

Scan, apply a discount and take card, cash or QR.

Point of sale
Fresh milk 1LRs 420
Bread loafRs 380
Ceylon tea 250g × 2Rs 1,700
Loyalty discount− Rs 125
TotalRs 2,375
Pay by card
11:00 · Stock

Stock updates itself

Every sale updates stock in every branch, and low items are flagged.

Stock · all branches
Fresh milk 1L
Reorder
Bread loaf
24
Rice 5kg
38
Sugar 1kg
Reorder
14:00 · Wholesale order

Invoices in seconds

Create the invoice, and the books update automatically.

Invoice INV-2207
Rice 5kg × 20Rs 52,000
Sugar 1kg × 50Rs 14,500
Tea 250g × 12Rs 10,200
TotalRs 76,700
15:30 · Customer update

Sent on WhatsApp

From your verified business number on the official WhatsApp Cloud API.

WhatsApp Business · Cloud API
Hi Ali, invoice INV-2207 (Rs 76,700) is ready. Thank you for your order!
Thanks, will pay by Friday 👍
Sent with a Meta-approved template
18:00 · Closing

The day at a glance

Today's sales, profit and what to reorder — on your phone.

Dashboard
Today's salesRs 284,500
Gross profitRs 71,200
Bills142
Low stock4 items

Run your whole business with Synex

Start free, or book a free call and we will set it up with you.

Start at synex.work
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Read the transcript
  1. Here is a day in the life of a shop running on Synex — from opening the till to the end-of-day report.
  2. The first customer arrives. Scan the items, apply a loyalty discount and take card, cash or QR. Even if the internet drops, billing keeps going.
  3. Every sale updates stock in every branch. Items running low are flagged, so you can reorder before they run out.
  4. A wholesale customer orders by phone. Create the invoice in seconds, and sales, stock and accounts update automatically.
  5. The invoice goes out on WhatsApp from your verified business number, using an approved template — the official way.
  6. At closing, the dashboard shows today's sales, profit and what to reorder — on your phone, for every branch.
  7. Run your whole business with Synex. Start free, or book a free call and we will set it up with you.
About Us

Synchronising Business Excellence

Synex is a cloud POS and enterprise ERP platform built for Sri Lankan retailers, supermarkets, restaurants, pharmacies and distributors.

Our Mission

To give every Sri Lankan business enterprise-grade POS and ERP technology that is fast, reliable and affordable.

More About Us

Multi-Currency & Tax

VAT / SVAT ready with multi-currency support.

Unlimited Branches

Every outlet and warehouse synchronised in real time.

Plug & Play Hardware

Tested POS terminals, printers, scanners and scales.

Unified Enterprise Architecture

Complete Suite of ERP & POS Modules

Synex seamlessly synchronises every corner of your business into a single intuitive cloud workspace.

Synex WhatsApp Cloud CRM

Talk to your customers on WhatsApp the official way: connect your business number through Meta’s Cloud API, reply to customers, send approved template messages and connect WhatsApp to your CRM, website or ERP.

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Multi-Warehouse Inventory

Real-time stock movement across branches, batch/serial tracking, FIFO/LIFO costing and auto PO generation.

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Customer Loyalty & CRM

Points accumulation, promotional discount codes, purchase history tracking and automated SMS marketing.

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Synex POS

Fast counter billing with nine ready-made register layouts — from keyboard-first retail desks to touch screens, phones and restaurant tables.

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Sales & Invoicing

Quotations, invoices, receipts, credit notes and customer statements — with reminders that chase overdue payments for you.

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Inventory & Stock Control

Live stock across branches and warehouses, with lots, batches and expiry dates, size and colour variations, and transfers.

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Purchases & Expenses

Purchase orders, supplier invoices and payments, returns to suppliers and expense tracking — all flowing into stock and accounts.

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Accounting & Reports

Double-entry accounting built in: every sale, purchase and payment posts itself, with profit & loss, financial position, cash flow and trial balance.

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Restaurant Manager

A separate workspace for restaurants, cafés and bakeries: a live floor of tables with expected free times, a restaurant POS, kitchen tickets and display, recipes with ingredient stock and food cost, reservations, online table booking, a waitlist, waiters and restaurant reports.

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Website & Online Orders

A website for your business with pages, themes, menus, a product catalogue, cart checkout or WhatsApp ordering, and a blog.

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Synex SMS & WhatsApp Notifications

Send invoices, receipts, quotations, order updates and payment reminders automatically through Synex SMS, Synex's own SMS service, or WhatsApp.

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Invoice Designer

Drag-and-drop designer for invoices, receipts and quotations on A4, A5, 80mm and 58mm paper — with your logo, QR codes and labels in your language.

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Multi-Branch, Team & Roles

Run several branches and warehouses from one account, with users, roles and permissions, and a full activity log of who changed what.

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Testing Mode & Live Demo

Practise on your real system without touching real figures, or explore a ready demo business for your industry.

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Cloud, Mobile & Updates

Runs in the browser on computers, tablets and phones, updates itself with new features, and includes a help assistant in English, Tamil and Sinhala.

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White-Label Partner Programme

Sell Synex as your own product: your brand, your console, wholesale pricing and a prepaid wallet.

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Pharmacy Manager

A separate workspace for pharmacies: a live dashboard, a prescription counter, doctors and patient profiles, dispensing labels, expiry-first selling with one-click write-offs and supplier returns, a controlled drugs register and a fast keyboard pharmacy till.

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HR & Payroll

Employees, departments, attendance, leave, salary advances and monthly payroll with payslips — posted to your books automatically.

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Website Manager & Online Store

Your own online store at your own web address, with cart and checkout, discount codes, bank transfer slips and orders that flow straight into your system.

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WhatsApp Business (Official Cloud API)

Send invoices, receipts, order updates and payment reminders on WhatsApp from your verified business number on the official WhatsApp Cloud API, alongside Synex SMS from your own gateway.

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Faster POS Checkout

Scan a barcode and the item is in the cart, take part payments, and pick size or colour from a quick variation picker.

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Customer Dues & Collections

See every customer with an unpaid balance and collect a payment in one step, settled against their oldest invoices.

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Quicker Purchases & Expenses

Create a new item with its selling price right inside a purchase, and find expenses in their own menu.

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Always-On Monitoring

The platform checks its own health continuously — background jobs, speed and errors — so problems are fixed before you notice them.

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Partner Wallet Top-Ups

Partners top up their prepaid wallet by bank transfer with a payment slip, approved from the console, then create and renew clients from the balance.

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Free Forever Plan

Sign up yourself in minutes and run your business free, with clear monthly limits, a usage meter and an upgrade whenever you need more.

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Your Business Website

Every business gets its own website on a ready address like your-shop.synex.work, with your online store and staff sign-in on the same address.

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Faster Dashboard & System

Daily summaries, smart caching and edge protection keep the dashboard and reports quick, even on busy days.

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Messaging From Your Own Accounts

Send invoices, receipts, reminders and statements from your verified WhatsApp business number (official Cloud API), your own SMS gateway and your own business email — messages always come from your brand. A setup checklist shows what's connected and every message is logged, including why one wasn't sent.

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Free Live Demo

One login lets you try Synex as any business type — shop, pharmacy, restaurant and more — with sample data only. The demo is free, never billed, resets itself regularly and never sends real SMS, WhatsApp or email.

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Partner Referral Links & Log Archive

Share your referral link and free signups become your clients automatically. Archived system logs are a click away in the console.

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The Demo on Your Own Domain

Offer the free live demo to your clients on your own domain, under your own name and colours, with a one-click Try the demo button on your sign-in page.

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QR Menu for Restaurants & Cafés

Guests scan the table QR and see your menu on their phone, with photos and prices straight from your items, dietary tags, today's specials and sold-out dishes greyed out automatically.

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Get a Free Call

Not sure where to begin? Leave your WhatsApp number and we call you back. Free, with no obligation.

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Simple View

An easy, classic POS-style screen with plain words, big buttons and a simple dashboard. Switch to the full ERP any time.

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Clear Plans

A side-by-side plan comparison, a usage meter and locked features shown with an upgrade button — no guessing what each plan includes.

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Leads Pipeline for Partners

Every enquiry lands in your Synex partner console: call or WhatsApp in one tap, follow-up reminders, one-click account creation and a report on which ads bring paying customers.

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Your Own Landing Page & Console

Synex partners get their own marketing landing page on their own address — with prices, free signup and the demo — plus their own console address and sign-in path.

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Bulk SMS Gateway

Send bulk SMS, OTPs and alerts from Synex to customers on all Sri Lankan mobile networks with your own Sender ID, a simple web dashboard and a developer API.

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Distribution Manager

A separate workspace for wholesalers and distributors: a live dashboard, rep targets, orders approved against credit limits with stock held, online store orders, route returns, van stock reconciled at day close, collections and post-dated cheques.

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Hotel Manager

A separate workspace for hotels and guest houses: rooms and rates, a live room calendar, bookings with deposits, online booking on your own website, front desk check-in and check-out, the guest bill, housekeeping and occupancy reports.

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Advanced purchasing

Line and scheme discounts, a bill discount, free packs, transport and other charges, the printed retail price on each line and returns on the same bill — so your stock cost and supplier balance are right first time.

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Date control and period lock

Decide who may post bills on an earlier or later date, see a clear “Backdated” mark with who did it, and lock your books up to a date.

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Faster POS

The till keeps your items and customers on the device and only fetches what changed — so it opens almost instantly, even with thousands of items, and keeps working on slow connections.

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Live business dashboard for partners

See in real time which of your clients are using Synex — users online, activity, till sales, most used screens and busiest hours. Only for your own clients.

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Hardware

Smart Plug & Play POS Hardware

Tested for 24/7 commercial durability. Fully synchronised with Synex Cloud OS out of the box.

Flagship Hardware
Master Counter Terminal

Synex Dual-Touch POS Terminal T15

15.6" HD capacitive touch + 10.1" customer display, Intel Core i5, 8GB RAM, high-speed SSD.

Warranty as per invoice
Mobile & Queue Busting
Wireless Handheld Billing

Synex Mobile Handheld POS H5

5.5" touchscreen, built-in 58mm thermal printer, 4G LTE + dual-band Wi-Fi, NFC reader.

Warranty as per invoice
Ultra Fast
Kitchen & Receipt Printing

Heavy-Duty ESC/POS Thermal Printer P80

80mm auto-cutter thermal printer, 260mm/s printing speed, USB + Ethernet + Bluetooth.

Warranty as per invoice
Zero Latency
Supermarket Scanning

2D Omnidirectional Barcode Scanner S200

Hands-free high-speed 2D/1D scanner; reads damaged barcodes and smartphone-screen QR codes.

Warranty as per invoice
High Precision
Grocery & Produce Scale

Smart Weighing Scale Integration Unit

RS232 direct POS integration, heavy-capacity load cell, automatic barcode weight labeller.

Warranty as per invoice
Why Synex

Built for Zero Downtime

Enterprise-grade reliability for businesses of every size.

01

Local Tax Compliance

VAT / SVAT handled automatically.

02

Plug & Play Hardware

Commercial POS terminals, handhelds, printers and scanners — tested with Synex.

How We Work

From Demo to Go-Live

A simple, guided rollout for every store.

  1. 1

    Demo

    See Synex running with your own products and workflows.

  2. 2

    Setup

    We configure modules, import your items and install hardware.

  3. 3

    Train

    Cashiers and managers are trained on-site.

  4. 4

    Go Live

    Start billing with local support standing by.

Transparent Investment

Simple, Transparent Pricing

No hidden setup fees. Upgrade or add registers anytime with instant cloud activation. Save 20% with annual billing.

POS & ERP

Monthly

Every module, billed month by month.

LKR 5,000/ month
  • No user limit
  • Sales & invoicing
  • POS with 9 register layouts
  • Inventory, lots and expiry
  • Purchases & expenses
  • Accounting & financial reports
  • Restaurant, KOT & kitchen display
  • Pharmacy: prescriptions & controlled drugs
  • Website & online orders
  • WhatsApp notifications
  • Help assistant
  • HR & payroll — coming soon
Get started
Best value

MAX 900 Lifetime

Pay once for the software, then a yearly service plan for support and updates.

LKR 65,000one-time

Service & updates: LKR 25,000 / year

  • Sales & invoicing
  • POS with 9 register layouts
  • Inventory, lots and expiry
  • Purchases & expenses
  • Accounting & financial reports
  • Restaurant, KOT & kitchen display
  • Pharmacy: prescriptions & controlled drugs
  • Website & online orders
  • WhatsApp notifications
  • Help assistant
  • HR & payroll — coming soon
Talk to us

Partner / Reseller

Sell Synex under your own brand to your own clients.

Contact us
  • Your own brand and console
  • Wholesale pricing, your retail prices
  • Prepaid wallet
  • Create and renew client businesses
  • Optional support access to clients
Become a partner
Bulk SMS Gateway

SMS — Pay As You Go

For every business in Sri Lanka, with or without Synex POS. No subscription — pay only for what you send.

LKR 0.62/ SMS

One-time setup fee: LKR 2,684 · All taxes included

  • 3 free Sender IDs
  • No monthly commitment
  • Online credit top-up
  • Credit never expires
  • Unlimited contact storage
  • Full web dashboard
  • Full SMS API access
  • WooCommerce, Shopify & Zapier plugins
  • Sinhala / Tamil Unicode support
  • Detailed SMS reports
  • Customer support
Get Started
Synex WhatsApp

WhatsApp Starter

1 WhatsApp number, all exports.

LKR 10,000/ 30 days

Meta conversation charges are separate and billed by Meta.

  • 1 WhatsApp number
  • Up to 100,000 messages / number / day
  • API & webhooks
Choose Starter
Synex WhatsApp

WhatsApp Business

Up to 3 WhatsApp numbers.

LKR 25,000/ 30 days

Meta conversation charges are separate and billed by Meta.

  • 3 WhatsApp numbers
  • Up to 100,000 messages / number / day
  • API & webhooks
Choose Business
Synex WhatsApp

WhatsApp Agency

Up to 5 WhatsApp numbers.

LKR 35,000/ 30 days

Meta conversation charges are separate and billed by Meta.

  • 5 WhatsApp numbers
  • Up to 100,000 messages / number / day
  • API & webhooks
Choose Agency
FAQ

Frequently Asked Questions

Quick answers to the questions we hear most. Can’t find yours? Contact us any time.

See all FAQs
Can I manage multiple branches?

Yes — unlimited branches and warehouses, all synchronised in real time to one cloud dashboard.

Do you supply POS hardware?

Yes. We provide tested terminals, handheld POS, thermal printers, scanners, cash drawers and scales.

What is Synex?

Synex is a cloud POS and ERP for growing businesses: sales, POS, inventory, purchases, accounting, restaurant, website and online orders, and Synex SMS and WhatsApp notifications in one system.

Do I need to install anything?

No. It runs in your web browser on a computer, tablet or phone. Updates arrive automatically.

Which POS screen should I use?

There are nine register layouts — Classic, Express, Desk, Café, Pocket, Boutique, Clean, Smart grid and Restaurant — and each register can use a different one. We help you pick during setup.

See Synex in Action

Book a free demo and discover how much time and money Synex can save your business.