Complete Suite of ERP & POS Modules

01

Official WhatsApp Business Platform (Cloud API)

Synex WhatsApp Cloud CRM

Talk to your customers on WhatsApp the official way: connect your business number through Meta’s Cloud API, reply to customers, send approved template messages and connect WhatsApp to your CRM, website or ERP.

• Official WhatsApp Business Platform (Cloud API)
• Connect with your own Facebook login
• Free replies within 24 hours of a customer message
• Meta-approved template messages
• Several business numbers in one dashboard
• REST API & webhooks

Learn More

02

Real-time Stock

Multi-Warehouse Inventory

Real-time stock movement across branches, batch/serial tracking, FIFO/LIFO costing and auto PO generation.

• Multi-branch & warehouse stock
• Batch, serial & expiry tracking
• FIFO / LIFO costing
• Reorder alerts & auto POs
• Stock transfers & adjustments

Learn More

03

Customer Growth

Customer Loyalty & CRM

Points accumulation, promotional discount codes, purchase history tracking and automated SMS marketing.

• Loyalty points
• Discount codes & promotions
• Purchase history
• SMS marketing

Learn More

04

Point of Sale

Synex POS

Fast counter billing with nine ready-made register layouts — from keyboard-first retail desks to touch screens, phones and restaurant tables.

• 9 register layouts, chosen per register
• Barcode scanning, including phone camera
• Cash, card and other payment methods
• Register shifts with opening and closing cash
• Quotations and drafts
• Receipts on 80mm / 58mm printers, by link, Synex SMS or WhatsApp

Learn More

05

Sell and get paid

Sales & Invoicing

Quotations, invoices, receipts, credit notes and customer statements — with reminders that chase overdue payments for you.

• Quotations and sales invoices
• Customer receipts against invoices
• Sales returns as credit notes
• Customer statements
• Share documents by link
• Automatic overdue reminders

Learn More

06

Know what you have

Inventory & Stock Control

Live stock across branches and warehouses, with lots, batches and expiry dates, size and colour variations, and transfers.

• Stock on hand per warehouse
• Lots, batches and expiry tracking
• Expiring-stock list
• Size / colour variations
• Stock transfers between warehouses
• Opening stock and full movement history

Learn More

07

Buy and pay

Purchases & Expenses

Purchase orders, supplier invoices and payments, returns to suppliers and expense tracking — all flowing into stock and accounts.

• Purchase orders
• Purchase invoices
• Supplier payments
• Purchase returns (debit notes)
• Expenses by category
• Supplier statements

Learn More

08

Books that keep themselves

Accounting & Reports

Double-entry accounting built in: every sale, purchase and payment posts itself, with profit & loss, financial position, cash flow and trial balance.

• Chart of accounts
• Automatic posting from every document
• Manual journals
• Profit & loss
• Financial position (balance sheet)
• Cash flow and trial balance

Learn More

09

Tables, kitchen, recipes and reservations

Restaurant Manager

A separate workspace for restaurants, cafés and bakeries: a live floor of tables with expected free times, a restaurant POS, kitchen tickets and display, recipes with ingredient stock and food cost, reservations, online table booking, a waitlist, waiters and restaurant reports.

• Live floor: tables by area, coloured by state
• Dine-in, takeaway, delivery and counter orders
• Move, merge and split bills
• Share table: a second group with its own bill
• Kitchen tickets and kitchen display by station
• Open orders and full history

Learn More

10

Your shop online

Website & Online Orders

A website for your business with pages, themes, menus, a product catalogue, cart checkout or WhatsApp ordering, and a blog.

• Page builder, themes and menus
• Product catalogue from your item list
• Cart checkout and/or WhatsApp ordering
• Delivery areas, pickup, minimum order
• Cash on delivery, pay at pickup, bank transfer
• Order tracking into invoices and stock

Learn More

11

Keep customers informed

Synex SMS & WhatsApp Notifications

Send invoices, receipts, quotations, order updates and payment reminders automatically through Synex SMS, Synex's own SMS service, or WhatsApp.

• Automatic messages per document type
• Overdue payment reminders
• Editable templates with placeholders
• WhatsApp from a shared or your own number
• Synex SMS built in, or your own SMS gateway
• Sinhala, Tamil and English text

Learn More

12

Documents that look like you

Invoice Designer

Drag-and-drop designer for invoices, receipts and quotations on A4, A5, 80mm and 58mm paper — with your logo, QR codes and labels in your language.

• Templates for A4, A5, 80mm and 58mm
• Drag-and-drop elements
• Logo, QR code, barcode and signature
• Custom item-table columns
• Labels in each language
• Preview with real invoices and test print

Learn More

13

Grow with control

Multi-Branch, Team & Roles

Run several branches and warehouses from one account, with users, roles and permissions, and a full activity log of who changed what.

• Multiple branches and warehouses
• Work in one branch or all
• Users, roles and permissions
• Activity log of every change
• Dashboard for owners and managers

Learn More

14

Learn without risk

Testing Mode & Live Demo

Practise on your real system without touching real figures, or explore a ready demo business for your industry.

• Testing mode on the live system
• TEST- numbered practice documents
• Real reports stay untouched
• Demo business by industry
• Sample data on every screen

Learn More

15

Works wherever you are

Cloud, Mobile & Updates

Runs in the browser on computers, tablets and phones, updates itself with new features, and includes a help assistant in English, Tamil and Sinhala.

• Browser-based — nothing to install
• Computers, tablets and phones
• Regular updates with new features
• Regular backups
• Help guide and assistant (English, Tamil, Sinhala)
• HR & payroll — coming soon

Learn More

16

Resell under your brand

White-Label Partner Programme

Sell Synex as your own product: your brand, your console, wholesale pricing and a prepaid wallet.

• Your brand and logo for your clients
• Partner console
• Wholesale pricing, your own retail prices
• Prepaid wallet for creating and renewing clients
• Optional support access to client businesses
• Master partners and resellers

Learn More

17

Prescriptions, expiry and controlled drugs

Pharmacy Manager

A separate workspace for pharmacies: a live dashboard, a prescription counter, doctors and patient profiles, dispensing labels, expiry-first selling with one-click write-offs and supplier returns, a controlled drugs register and a fast keyboard pharmacy till.

• Live pharmacy dashboard
• Prescriptions waiting, ready and filled
• Stock expiring in 30, 60 and 90 days
• Below reorder level alerts
• Controlled drug alerts
• Refills due

Learn More

18

Your team, paid right

HR & Payroll

Employees, departments, attendance, leave, salary advances and monthly payroll with payslips — posted to your books automatically.

• Employee records and departments
• Attendance and leave
• Salary advances, recovered from pay
• Monthly payroll with allowances and deductions
• Payslips
• Salary payments posted to accounts

Learn More

19

Sell online, your way

Website Manager & Online Store

Your own online store at your own web address, with cart and checkout, discount codes, bank transfer slips and orders that flow straight into your system.

• Store built from your item list
• Themes per business type
• Cart and checkout, delivery or pickup
• Discount codes
• Bank transfer with slip upload
• Cash on delivery and pay at pickup

Learn More

20

Talk where your customers are

WhatsApp Business (Official Cloud API)

Send invoices, receipts, order updates and payment reminders on WhatsApp from your verified business number on the official WhatsApp Cloud API, alongside Synex SMS from your own gateway.

• Official WhatsApp Cloud API
• Verified business number, green-tick ready
• Meta-approved message templates
• Automatic messages per document
• Editable message templates
• Web order updates

Learn More

21

New at the counter

Faster POS Checkout

Scan a barcode and the item is in the cart, take part payments, and pick size or colour from a quick variation picker.

• Barcode scan adds to cart instantly
• Partial payments, balance to the customer's account
• Variation picker for size, colour and more
• Works on every register layout

Learn More

22

Know who owes what

Customer Dues & Collections

See every customer with an unpaid balance and collect a payment in one step, settled against their oldest invoices.

• Dues list with balances and age
• Collect payment in one step
• Settles against open invoices
• Customer statements
• Automatic reminders

Learn More

23

Less typing when stock arrives

Quicker Purchases & Expenses

Create a new item with its selling price right inside a purchase, and find expenses in their own menu.

• Create an item inside a purchase
• Set the selling price as you buy
• Expenses in their own menu
• Expenses by category

Learn More

24

Watched around the clock

Always-On Monitoring

The platform checks its own health continuously — background jobs, speed and errors — so problems are fixed before you notice them.

• Continuous health checks
• Alerts on slow pages and errors
• Background jobs watched
• Heavy reports built in the background
• Regular backups

Learn More

25

For Synex partners

Partner Wallet Top-Ups

Partners top up their prepaid wallet by bank transfer with a payment slip, approved from the console, then create and renew clients from the balance.

• Top-up requests with slip upload
• Approval from the console
• Wallet history
• Create and renew clients from the balance
• Renewal alerts when the balance runs low

Learn More

26

Start free, grow when ready

Free Forever Plan

Sign up yourself in minutes and run your business free, with clear monthly limits, a usage meter and an upgrade whenever you need more.

• Self-service signup with email code
• Free plan that never expires
• Usage meter on the dashboard
• Upgrade with bank slip approval
• One-time 7-day free trial of paid plans
• PRO previews of premium screens

Learn More

27

Your own address, ready today

Your Business Website

Every business gets its own website on a ready address like your-shop.synex.work, with your online store and staff sign-in on the same address.

• Own website address for every business
• Online store on the same address
• Staff sign-in on the same address
• Address change with approval
• Secure connection included

Learn More

28

Quick screens, every day

Faster Dashboard & System

Daily summaries, smart caching and edge protection keep the dashboard and reports quick, even on busy days.

• Daily dashboard summaries
• Short-lived report caching
• Edge protection against bad traffic
• Continuous health monitoring
• Automatic log archiving

Learn More

29

WhatsApp, SMS and email in your name

Messaging From Your Own Accounts

Send invoices, receipts, reminders and statements from your verified WhatsApp business number (official Cloud API), your own SMS gateway and your own business email — messages always come from your brand. A setup checklist shows what's connected and every message is logged, including why one wasn't sent.

• Official WhatsApp Cloud API — your verified business number
• Your own SMS gateway — any provider, SMS API or custom HTTP
• Your own business email (SMTP) with a test-send button
• Setup checklist shows what's connected
• Every message logged, including why one wasn't sent
• Invoices, receipts, reminders and statements

Learn More

30

Try it before you sign up

Free Live Demo

One login lets you try Synex as any business type — shop, pharmacy, restaurant and more — with sample data only. The demo is free, never billed, resets itself regularly and never sends real SMS, WhatsApp or email.

• One shared demo login
• Every business type: shop, pharmacy, restaurant and more
• Sample data only
• All modules switched on
• Resets itself regularly
• Never sends real SMS, WhatsApp or email

Learn More

31

For Synex partners

Partner Referral Links & Log Archive

Share your referral link and free signups become your clients automatically. Archived system logs are a click away in the console.

• Personal referral link
• Free signups become your clients
• No wallet charge for free accounts
• Upgrade approvals in your console
• Archive browser for older logs

Learn More

32

For Synex partners

The Demo on Your Own Domain

Offer the free live demo to your clients on your own domain, under your own name and colours, with a one-click Try the demo button on your sign-in page.

• Demo on your own domain
• Your name, logo and colours
• One-click Try the demo button on your sign-in page
• Copy buttons for address and login
• Never billed, not counted in your allowance

Learn More

33

Your menu on every guest's phone

QR Menu for Restaurants & Cafés

Guests scan the table QR and see your menu on their phone, with photos and prices straight from your items, dietary tags, today's specials and sold-out dishes greyed out automatically.

• Scan the table QR, menu opens on the phone
• Photos and prices from your items
• Veg, vegan, spice and allergen tags
• Today's specials
• Sold-out items greyed out automatically
• English, Sinhala and Tamil

Learn More

34

An easy start

Get a Free Call

Not sure where to begin? Leave your WhatsApp number and we call you back. Free, with no obligation.

• Leave your WhatsApp number
• We call you back
• Free, no obligation
• Account setup on the call if you wish

Learn More

35

Easy, classic POS-style screens

Simple View

An easy, classic POS-style screen with plain words, big buttons and a simple dashboard. Switch to the full ERP any time.

• Classic POS-style screen
• Plain words and big buttons
• Simple dashboard
• One-click switch to the full ERP and back

Learn More

36

Know exactly what you get

Clear Plans

A side-by-side plan comparison, a usage meter and locked features shown with an upgrade button — no guessing what each plan includes.

• Plan comparison table
• Usage meter
• Locked features shown with an Upgrade button

Learn More

37

For Synex partners

Leads Pipeline for Partners

Every enquiry lands in your Synex partner console: call or WhatsApp in one tap, follow-up reminders, one-click account creation and a report on which ads bring paying customers.

• Leads pipeline in your partner console
• One-tap call and WhatsApp
• Follow-up reminders
• One-click account creation
• Instant WhatsApp auto-reply from your own number
• Report: which ads bring paying customers

Learn More

38

For Synex partners

Your Own Landing Page & Console

Synex partners get their own marketing landing page on their own address — with prices, free signup and the demo — plus their own console address and sign-in path.

• Marketing landing page on your own address
• Your prices, free signup and demo
• Own console address and sign-in path
• Account pages in your menu: pricing, wallet, branding, staff, referral

Learn More

39

Reach every customer instantly — on every network

Bulk SMS Gateway

Send bulk SMS, OTPs and alerts from Synex to customers on all Sri Lankan mobile networks with your own Sender ID, a simple web dashboard and a developer API.

• Delivery to Dialog, Mobitel, Hutch & Airtel
• Your business name as Sender ID (3 included)
• Web dashboard — no software to install
• Bulk upload & unlimited contact storage
• Sinhala, Tamil & English (Unicode) messages
• Scheduled & personalised campaigns

Learn More

40

Reps, routes, vans and collections

Distribution Manager

A separate workspace for wholesalers and distributors: a live dashboard, rep targets, orders approved against credit limits with stock held, online store orders, route returns, van stock reconciled at day close, collections and post-dated cheques.

• Live distribution dashboard
• Today's orders by rep
• Route coverage
• Van stock
• Collections against amounts due
• Cheques maturing

Learn More

41

Rooms, bookings, front desk and housekeeping

Hotel Manager

A separate workspace for hotels and guest houses: rooms and rates, a live room calendar, bookings with deposits, online booking on your own website, front desk check-in and check-out, the guest bill, housekeeping and occupancy reports.

• Rooms, room types and rates
• Room only, bed & breakfast, half board and full board
• Season and weekend rates
• Live room calendar that works on a tablet
• Bookings with deposits
• Cancellation and no-show fees

Learn More